Guerra Plastic Surgery Center
Call us at (480) 970-2580

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We are always looking for hard working team members.

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Front Office Medical Coordinator

Employment Type:
Base Pay:
$13.00 - $14.00 /Hour
College / Some College / High School
At least 2 year(s)

Job Description

Guerra Plastic Surgery Center in North Scottsdale is seeking a Full-Time Medical Front Office Coordinator. We are looking for a professional, dependable, motivated, energetic, and friendly team member that can check-in and check-out our patients with a smile. This team member must be driven, poised, articulate, and possess strong communication skills. Attention to detail is a must. Able to multi-task effortlessly, prioritize efficiently, handle patient requests, manage the patient database, handle inbound/outbound calls, handle all front office administrative tasks and do so with a smile. This is an extremely fast-paced and professional environment.

Contact Info

Guerra Plastic Surgery Center
8765 East Bell Road, Suite 104
Scottsdale, AZ 85260
(480) 970-2580

Email your resume to:

Fax your resume to: (480) 336-2845

Job Duties

Contributes to the office efficiency by handling front office duties.

  • All front desk reception duties including check-in and check-out patients.
  • Welcome patients and visitors by greeting them in person or on the telephone; answering or referring inquiries.
  • Provide courteous, efficient and effective service to telephone callers; transfer calls or take messages as necessary.
  • Scheduling appointments.
  • Maintain patient accounts by obtaining, recording, and updating personal and financial information.
  • Perform office opening and/or closing procedures.
  • Handle high-volume phones.
  • Assisting in the pre-op process by collecting deposits and funds for surgery.
  • Handle all mailing of correspondences for the office.
  • Coordinate educational seminars.
  • Confirming appointments.
  • Must be detail-oriented and be able to maintain integrity of medical records.
  • Assist with any other requested office duties.

Job Requirements

College or Some College or High School level education; type 40 wpm; Proficiency in Word and Excel are required. The position requires someone who is personable, dependable and responsible, with excellent organizational as well as verbal and written communication skills. Must have a positive attitude with impeccable customer service skills. Bilingual is a plus.

  • Must be detailed oriented
  • Must have 2+ years of experience working in a fast-paced environment
  • Must be dependable, enthusiastic and have multitasking abilities
  • Must have reliable transportation
  • Must provide verifiable education and employment history
  • Must be able to display exceptional customer service skills
  • Must be a quick learner with a warm positive attitude and open to change
  • Must be able to take constructive criticism
  • Ability to speak, write and read English fluently - communicate clearly and effectively both orally and in writing
  • Experience in a fast paced environment
  • Ability to answer and transfer telephone calls efficiently
  • Ability to perform basic math functions
  • Proficient computer skills (Microsoft Office - Word, Outlook)
  • Must successfully pass a background check and drug screen
  • Ability to work independently and with others
  • Must be able to work 8:30 AM to 5:00 PM
  • Bilingual Spanish a plus