Guerra Plastic Surgery Center
Call us at (480) 970-2580

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We are always looking for hard working team members.

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Surgery Scheduler

Employment Type:
Full-Time / Part-Time
Base Pay:
$15.00 - $16.00 /Hour
At least 2 year(s)

Job Description

Guerra Plastic Surgery Center in North Scottsdale is seeking a Full Time Surgery Scheduler. We are looking for a professional, intelligent, compassionate motivated, energetic, and friendly Surgery Scheduler. This team member must be driven, poised, articulate, and possess the strongest of communication skills. Able to multi-task effortlessly, prioritize efficiently, handle patient requests, manage the database, place inbound/outbound calls to patients, handle all scheduling tasks in person, on the phone or email. This is an extremely fast-paced and professional environment.

Job Purpose

We are currently hiring for a Surgery Scheduler for a full-time position to help us schedule all of our plastic surgery cases with our Lead Surgery Scheduler.

Contact Info

Guerra Plastic Surgery Center
8765 East Bell Road, Suite 104
Scottsdale, AZ 85260
(480) 970-2580

Email your resume to:

Fax your resume to: (480) 336-2845

Job Duties

Oversees daily surgery scheduling operations of a busy plastic surgery practice.

  • Ability to schedule surgery in person when patients are in the office, via phone or email.
  • Courteous, efficient and effective customer service to all patients.
  • Optimizes patients' satisfaction, provider time, and operating room utilization by scheduling appointments in person or by telephone.
  • Comforts patients by anticipating patients' anxieties; answering patients' questions; getting them ready for surgery.
  • Maintains patient accounts by obtaining, recording, and updating personal and financial information.
  • Protects patients' rights by maintaining confidentiality of personal and financial information.
  • Assists with office opening and/or closing procedures.
  • Assists team with high-volume phones when necessary.
  • Assists with any other requested administrative duties.
  • Must be able to multitask in a highly organized manor.
  • Contributes to team efforts by accomplishing related results as needed.

Job Requirements

College, Some College or High School level education; knowledge of medical terminology, medical computer programs; type 40 wpm; Proficiency in Word and Excel are required. The position requires someone who is personable, dependable and responsible, with excellent organizational as well as verbal and written communication skills. Must have a positive attitude with impeccable customer service skills. Bilingual is a plus.

  • Must have reliable transportation
  • Must successfully pass a background check and drug screening
  • Experience working in a scheduling position is a plus.
  • Must have extraordinary attention to detail
  • Must be a fast-learner with a warm positive attitude
  • Must be able to display exceptional customer service skills
  • Ability to speak, write and read English fluently - clear and effective communication both orally and in writing
  • Experience in a fast paced environment
  • Ability to answer and transfer telephone calls efficiently
  • Ability to perform basic math functions
  • Proficient computer skills (Microsoft Office - Word, Outlook)
  • Ability to file charts accurately
  • Must be dependable, enthusiastic and have multitasking abilities
  • Ability to work independently and with others
  • Willing to perform other duties as needed
  • Must be able to communicate with the doctor and team members as needed to complete scheduling duties
  • Must be able to work 8 AM to 6 PM
  • Bilingual Spanish a plus